A member-owned cooperative serving its community with savings, credit, and member assistance services — committed to integrity, transparency, and fair handling of every member concern.
DEDVMH-EMPC is built on the principle of bayanihan — members helping members. We provide financial and community services that are owned by, and accountable to, the very people they serve.
Every member has a voice. When concerns arise, we are committed to handling them fairly, transparently, and within clear timelines.
Learn more about us“Cooperation today, prosperity tomorrow.”
Our commitment to every member.
Cooperative services designed to support members at every stage.
Raising a concern is simple, and you can follow its progress at any time.
Submit your concern online in a few minutes — or visit our office. You will receive a reference number right away.
Our staff classify the complaint and assign the right personnel to handle it within our service timelines.
We act on your complaint and record the resolution. Track the status anytime using your reference number.
Updates from DEDVMH-EMPC.
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We take every member complaint seriously. File online and receive a reference number to track your case from start to resolution.