Transparency
Our governance, service commitments, and live numbers — open to every member and the public.
The cooperative is governed by an elected Board of Directors and supported by standing committees and management officers.
Board Chairperson
Elizabeth C. Aupe, RN, MAN
Vice Chairperson
Ma. Corazon O. Sarabosing, RN, MAN, PhD
Board Member
Fe I. Cutamora, MPA
Board Member
Joan K. Lawis, CPA, MPA
Board Member
Christopher M. Suarez, MD
Operation Manager
Emelie M. Cabintoy
Credit Committee
Joraida O. Soria
Loan Officer
Jayson C. Noble
Customer Assistance Team
Team Leader
Maria Jenky C. Bentulan
Member
Keziah Joy T. Cuago
Member
Rhodessa Marie S. Rabina
The General Assembly meets every 2nd Tuesday of March. Special assemblies are called when policies must be agreed upon by the membership.
Read the cooperative's published policy manuals. Click a cover to open the full document.
MANUAL
ON
FINANCIAL CONSUMER PROTECTION
POLICIES AND PROCEDURE
Manual Version No. 01
Effectivity Date: June 2026
Manual on Financial Consumer Protection Policies and Procedure
Our framework for fair treatment, disclosure, data privacy, and timely complaint handling — anchored on RA 11765 and CDA MC No. 2025-08.
Version 1.0, Series of 2026 · Effective June 2026 · PDF
Open PDF- Registered name
- DON EMILIO DEL VALLE MEMORIAL HOSPITAL EMPLOYEES MULTI-PURPOSE COOPERATIVE
- Short name
- DEVMH-EMPC
- Type
- Multi-Purpose Cooperative
- Regulator
- Cooperative Development Authority (CDA)
- Office
- Bood, Ubay, Bohol, Philippines
- Office hours
- Monday to Friday, 8:00 AM – 5:00 PM
At a glance — 2026
Numbers update in real time as the cooperative serves its members.
Active members
7
Complaints filed
8
this year to date
Complaints resolved
2
this year to date
Complaint resolution
- Simple complaints — resolved within 7 working days.
- Complex complaints — resolved within 45 working days.
- Every complaint receives a reference number for tracking.
Lending
- Processing time: 5–7 working days.
- Maximum loanable amount up to 10× your Capital Build-Up.
Data privacy
Member personal information is safeguarded in line with the Data Privacy Act and is shared only with cooperative staff responsible for serving members.
Credit information sharing (RA 9510)
Loan applicants authorize the disclosure of their basic credit data to the Credit Information Corporation (CIC) and its accredited agencies.
Fair complaint handling
Every complaint is classified, assigned to qualified personnel, and tracked to resolution within published service timelines. Members may track their case at any time using the reference number issued at filing.
Cooperative principles
We operate under the seven cooperative principles — voluntary and open membership, democratic member control, member economic participation, autonomy and independence, education and training, cooperation among cooperatives, and concern for community.
See something to raise?
Concerns are taken seriously and resolved within our published timelines.